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The bank routing and account number for the federal tax refund will be on the Filing Instructions page for the tax return.  It will also be on the Federal Information Worksheet in Part V.  Use Print Center and the option for all worksheets to view and/or print these pages.   To access your current or prior year online tax returns sign onto the TurboTax website with the User ID you used to create the account - https://myturbotax.intuit.com/   When you sign onto your online account and land on the Tax Home web page, scroll down and click on Add a state.  This will take you back to the 2024 online tax return. Click on Tax Tools on the left side of the online program screen.  Then click on Print Center.  Then click on Print, save or preview this year's return.  Choose the option Include government and TurboTax worksheets

@ rkilroy75 wrote: Same thing just happened to me today, April 20th.  Fortunately I had already filed and was just logging in to update my e-file status, but instead found that my entire completed file was gone.  This is ridiculous.   "logging in to update my e-file status, but instead found that my entire completed file was gone."   Please explain what that means and how you prepared your return.   For instance, did you use Online TurboTax to prepare your 2024 return (web browser version), and now when you log in there's no evidence of it, and it's acting like it wants you to start one?   If that's your situation, then you likely have multiple accounts, and we can help you find the one with the return.   Or did you use desktop software, and now when you launch the TurboTax program on your computer, at the main screen in the interface is there no longer a rectangular shortcut icon to the *.tax2024 data file?    And a thorough search of your computer has yielded no discovery of a *.tax2024 data file?    If that's your situation, are you using a PC or Mac?

Go to this IRS website to apply for a payment plan - https://www.irs.gov/payments/online-payment-agreement-application   Go to this state of Virginia website for state payment plans - https://www.tax.virginia.gov/paymentplan

The date for the tax refund to be received and reported by TurboTax is only an estimate.   Go to the IRS website for the actual status of a federal tax refund - https://www.irs.gov/refunds   After the tax return has been Accepted by the IRS (meaning only that they received the return) it will be in the Processing mode until the tax refund has been Approved and then an Issue Date will be available on the IRS website. See this IRS website for federal tax refund FAQ's - https://www.irs.gov/refunds/tax-season-refund-frequently-asked-questions

You will have to contact TurboTax support for assistance with this problem. See this TurboTax support FAQ for contacting support - https://ttlc.intuit.com/turbotax-support/en-us/help-article/account-management/turbotax-phone-number/L0Od33nMQ_US_en_US?uid=lfgviwbm

@Mulder530124 This is the TurboTax US user community website. Go to this TurboTax Canada website for assistance with a Canadian tax return or the TurboTax Canada editions - https://turbotax.community.intuit.ca/turbotax-support/en-ca

I purchased the Deluxe online edition for $30  to do my taxes and was informed half way thru my taxes I would need the Premium version to complete my taxes. So I had to purchase it for $56 and couldn't get your differential rebate thing to work to get my $30 difference back .  I paid $30 for the Deluxe and then $56 for the Premium instead of just a $26 differential. So I'm $30 in the red. how can i get reimbursed for the $30   Ken [email address removed]

How did you get Deluxe for $30?  Did you have a discount from a bank or somewhere?  I wrote down the prices when Online opened in December.  It was $39.     The Online version for 2024 opened Dec 3, 2024 Deluxe.    $69.  12/4/24.   $39 Premium $129.  12/4/24   $89