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Sometimes the blue circle disappears, especially if you visit some other TurboTax site like your Intuit Account.  It's just one of those quirky things.    If it's gone, and you can't get to the  "Sign Out" link, just close your browser.

I saw the Blue Circle at one point.  Now I don't see it any more.  And I can't log out.   If fact, I was away from my PC for a few hours; and when I come back, I thought I would be timed out and have to log in again.  But I wasn't timed out.  Does this web site time out INACTIVE users?  If yes, when?   PS.  If I refresh the screen, I see something flashing under "Sign In", but can't really see what it is.   Also, as I am typing now, I see on the upper right corner "Sign in to TurboTax"  and under it , "Sign In" with a lock.  Since I am posting questions/replies, it would mean I am already signed in.  So why am I still seeing these Sign In buttons -- and NO Blue Circle to log out?

@amand  asked:  "How do i know if something is wrong with my taxes or not it still hasnt changed the status since it was accepted"   By "it still hasn't changed" what is the "it?" Are you referring to the IRS "Where's My Refund" tool, which is what you should be going by? https://www.irs.gov/wheres-my-refund   If that tool shows it's been processing for longer than 21 days since it was accepted, you could phone the IRS to ask about it.  They may or may not be able to tell you anything yet.  Some returns require extra processing for various reasons; sometimes ID verification, etc. or other additional information.  Sometimes they perform more processing on a random basis.   However, this time of year there is a common delay for any return that has EIC or ACTC tax credits.   Because of the PATH Act, the IRS has to wait until after February 15 to begin issuing refunds for folks who had those tax credits in their returns.   So the IRS this week will finally begin issuing refunds for those situations.   As a result, filers with those types of credits may not see their Federal refund until late February or early March.

We don't know if you are owed back pay for any year.   That is something for you to work out with your employer. It certainly would be worth asking the question. From a tax point of view.  You should not have to change the 2025 tax return that you filed in 2026. If you were paid back pay this year (2026) for work you did this year (2026) it will go on your tax return next year (filed in 2027).. The IRS taxes income in the year it is received. Payments paid in 2026 for work done in 2025 is also reported on your 2026 tax return (filed in 2027.

I also just found this statement, which may explain why you are getting asked for a code even when 2FA is turned off.    If you click on that 2FA option in the account settings, the next screen will say "We may require a second step if we don't recognize your device, even if 2-step is turned off."

I have the problem that the user asked about too.  I enter my 1099-sa info, get to the screen you show, and click the button the add another 1099-sa, and the software just proceeds and overwrites my initial entry.  

@daniellekindron    FIRST...make sure you are using the right number   ...depending on the license type...check the following pictures provided by NY: Sample Photo Documents | NY DMV _________________ AND, it is not the DMV ID number ______________________________ BUT BEYIOND THAT !!!! Some folks are saying it works if you enter ONLY the first three Alphabetic or Numeric characters....no more than that.

@bandycnslt    Yeah...the $$ amounts in your breakdown, have to equal box 12.. BUT You don't calculate and enter every state. For most folks, you just enter the amounts for your state, and any US Territories (Puerto Rico, Guam, US Virgin Islands)....and the remaining $$ is just one number for "Multiple States"   Those $$ entered must add up to your box 12 amount