My agi was less than $34,000, but i was still charged after reading that it would be free. Why was there a charge?

jeannepaulon · ‎June 3, 2019

DonnaLO · ‎June 3, 2019

I see that you are contacting us through TurboTax Deluxe, which there is a charge for, but may be the best option for your personal filing needs.

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SweetieJean · ‎June 3, 2019

You probably meant to go here instead, with a different User ID:

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