My wife and I both received Letter 6419 from the IRS, with instructions to report the Advance Child Tax Credit that we received in 2021. Where do we enter this info?

Not an exact answer.

The Turbo Tax software has a space to enter what is showing on the IRS form that has my name, and a separate field for my wife, but I think I need to see how much money was paid out to me (via my bank acct) to find out the total of what was paid.

If I was paid 4000, for example, and my letter said 2,000, and my wife said the same, I need to enter both.  But if our letters said 4,000 on both, and we only got paid 4,000, I believe I only have to enter this value into one field in the software.

Yes,  this question was answered by @TomK2023 earlier.  Here is a ink with more information on entering Advanced Child Tax Credit information. 

If you received Advanced Child Tax Credit payments between Jul-Dec 2021 you will get an IRS letter 6419.  If you are married, your spouse will receive a letter as well. You must add/enter the amounts for both letters on a joint return to arrive at the proper amount of advanced child tax credit.   

Here is the dilemma. July and August we received ONE payment jointly into our bank account. Then Sept-Dec they sent us separate payments which equaled the Total for the month. However in each of our child tax portal it shows the July and August payments under both of our accounts even though we received ONE deposit for this. So what’s gonna be on the letter and portal is $3000 more than we were actually paid. This will reduce our 2022 child tax money by $3000 which is incorrect. Please advise how we report and handle to not delay the refund. 

@Zack1982. Regardless of the other advice you receive, here is how to report. Since you have received the 6419, you should report it and the program will determine if you were eligible or not.

1. Log into Turbo Tax
2. Go to federal>deductions and credits
3. Go to You and your family
4. Select Advance payments, Child and Other Dependent Tax Credits

This really is going to be a huge headache. Is Turbo tax going to get clarification if both letters are identical to the full amount the family received so far (example: payments totaled $2400 over six months and each individual letter says $2400, not $1200 how it should in theory) what we should enter for each parent filing jointly? It says to enter the amount on each letter for each person, but then we’re put in the position of saying we received $4800 in the example above on the joint tax return. Common sense would say to split it when entering it, but then you aren’t putting what is on the letter. If you write what’s on the letter you are misstating receiving twice as much and shorting yourself the full amount on the form. Please turbo tax look into this and get an official answer from the IRS before everyone messes this up one way or the other!!! The funniest part about this is they know what was already sent, it’s just a technicality that could cause a lot of unneeded adjusting later. 

Generally, the answer is to enter the information as it appears on the letter.  However, if your numbers are definitely incorrect and are causing you to enter twice as much as  you actually received, you will need to call the number on the letter and speak with the IRS to fix it.  The number is 800-908-4184. 

If you are sure it is incorrect, you should hold off on filing your tax return until you speak to them and get an updated corrected amount or a correct amount in the portal. 

My wife & I never received the 6419 form. We are filing married jointly. We have 2 children. Age 2 & 3. We never received the advanced payments. So when we put 0 and it asks how many children qualify. But is also states for spouse & taxpayer. So would we both put 1 beside taxpayer & spouse? That way is equals 2? Whats the difference in taxpayer & spouse?  I am so confused. 

So my wife and I got our letters and they are for the correct amount. But when i enter the correct amounts into turbo tax and click thru the questions and say done. It takes me back to the summary of the tax breaks, and the amount is $1000 higher than i entered.