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sainagesh
Level 1
December 30, 2024
Question

i have bought 2024 Turbotax from costco and have the license code and trying to enter it in my account and there is no place to enter it

  • December 30, 2024
  • 2 replies
  • 1 view
No text available

    2 replies

    VolvoGirl
    VolvoGirl
    Level 15
    December 30, 2024

    Last year I downloaded it directly from Costco.  It may have changed.  

    How to install the Desktop Download program

    https://ttlc.intuit.com/turbotax-support/en-us/help-article/product-delivery/download-software-turbotax-com/L7u9oLEkq_US_en_US

     

    This is how my 2023 Costco install worked last year…….

    got the activation email in 20 minutes.

    I clicked on the link in  the email, then chose PC Download.  It automatically went to my Downloads folder.

    I double clicked on the file to to install it.  It installed FAST! It launched and updated.  Hasn't asked for the Activation code yet.  It said to continue but nothing happened.

    So I clicked on the Desktop Icon - got a sign in box.  Had to log into my Turbo Tax account.  They emailed me a code to verify me.  

    Then got the Activation box and entered the 16 digit code and was in.  Actually I just copied and pasted it from the email.

    This year I filled in the registration box so it should stop asking me every time I launch it.

      G
      genoberino
      Level 2
      February 4, 2025

      EXACT SAME PROBLEM!!!! NO WAY TO ENTER THE LICENSE CODE. NO HELP FROM INTUIT. 😞

      DoninGA
      Level 15
      DoninGALevel 15
      Level 15
      February 4, 2025
      @genoberino wrote:

      EXACT SAME PROBLEM!!!! NO WAY TO ENTER THE LICENSE CODE. NO HELP FROM INTUIT. 😞

      If you have the license code and have downloaded the TurboTax 2024 software -

       

      See this TurboTax support FAQ for entering the license code when installing the desktop editions - https://ttlc.intuit.com/turbotax-support/en-us/help-article/license-information/install-turbotax-cd-download-software-license-code/L1wFOSXur_US_en_US?uid=m6r189hs

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