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Level 2
March 15, 2024
Question

Is anyone else having an issue trying to create a new account? I keep getting the message that the function is not available right now.

  • March 15, 2024
  • 2 replies
  • 1 view
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2 replies

DaveF1006
Level 15
March 15, 2024

Just keep trying. You also may try to clear cache and cookies in your browser to see if that may help.

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cmivilleAuthor
Level 2
March 15, 2024

I did all those things and tried another device.  Nothing works.  I have seen posts like this from last year but never saw a remedy for it.  If this is a Turbotax issue, I wish someone would say something.   I also tried calling for assistance...that was a waste of my time as well.   So frustrating.

 

CatinaT1
Level 15
March 15, 2024

Please call TurboTax Customer service.  Here is a link:  Turbo Tax Customer Service 

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Level 5
April 4, 2024

I tried a few dozen times, and called support.  Still same error, trying to set up a distinct account
for a different business:

 


"The feature you've requested is temporarily unavailable"

On three browsers, with cookies cleared and strict cookie policy OFF.  Firefox and Chrome/Edge (which are based on the same engine).