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Level 1
March 4, 2024
Question

How do I find my 'messages" in my TurboTax account. My expert sent me a message and I can't find it.

  • March 4, 2024
  • 3 replies
  • 14 views
I am in my TurboTax account and there is nothing that says 'messages'

3 replies

CatinaT1
Level 15
March 5, 2024

Look in the top right hand corner for notifications.

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Level 2
April 2, 2026

Nope not there!!!

CatinaT1
Level 15
April 3, 2026

Here is a link to contact  Turbo Tax Customer Service.

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Level 3
March 5, 2024

TT and Community are two different accounts. I missed it at first, but near the top of the screen are separate logins for TT and Community. Log into Community and you will see a message icon at the top right of your browser windoe. TT credentials work on Community for me.

Level 2
February 28, 2025
  • Hi, my name is Roni Kakou I was just wondering if my Income Tax or W-2 everything is going good. I need to submit any information. Is everything look good what’s the news please let me know
CatinaT1
Level 15
March 1, 2025

Please call TurboTax Customer service.  Here is a link:  Turbo Tax Customer Service 

**Say "Thanks" by clicking the thumb icon in a post. **Mark the post that answers your question by clicking on "Mark as Best Answer"