IRS rejected my return due to 2020 AGI not matching, but it does match what was submitted in 2020.

Forum|Forum|4 years ago
March 24, 2022
7 replies
14 views

I have tried to submit my taxes to the IRS online using TurboTax, but it was rejected due to my wife's 2020 AGI not matching. I used TurboTax last year and it populated the same amount as was submitted on last year's return. I tried to reenter the same number, but it keeps getting rejected. How do you fix this?

MichelleLO

Level 15

Please see the below TurboTax help article for a list of potential reasons that returns get rejected due to the AGI and suggested solutions.

What if I entered the correct AGI and I'm still getting an e-file reject?

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kalispell9

Level 2

There was an article in the Washington Post about this issue on 4/6/22 because of the millions of 2020 Submissions that had not been processed so there was nothing to verify the identity against. The article said to enter $0 as the 2020 AGI. I initially did this for myself, but forgot to enter $0 for wife on a joint account. Once I completed that entry I got the email that both Federal and State were accepted. The TT software still says Federal is rejected, but State is accepted. Since this occurred yesterday, I will wait a few days to see if the software is updated to the Federal is "Accepted", and if not will rely on the email unless I hear something different.

AmyC

Level 15

Check tomorrow with the IRS website Where’s My Refund? for updated information. The IRS updates the refund page once a day.

If it rejected, then you can enter zero for both of you. If you filed a return and the IRS adjusted it, there is another possibility of change in AGI. View your tax account with the IRS to see your tax transcript from last year on file with the IRS for the AGI.

@kalispell19

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kalispell9

Level 2

Thanks for your comment, which confirms my comment about entering $0. I haven't had a refund in years so never had to care about a refund. I only care that my filing was received, which has nothing to do with a refund. It is interesting to me that entering $0 as the AGI hasn't been broadly advertised, but instead, having to depend on a random article by Michelle Singletary in WaPo.

However, I will check my 2020 submission, which was a hard copy filing. For 3 years, the IRS has not included my 1099 consulting income on Schedule SE Line 6 into my yearly Social Security wages. This isn't your issue, but instead my annual battle.

Tabby1843

Level 4

We filed for an extension of our 2020 return and submitted a hard copy to the IRS via return receipt in September 2021. The return was not processed until February of 2022. Our 2021 was rejected 3 times until I read somewhere that you must enter zero for AGI if your return was not processed before the end of December 2021 by the IRS. Fourth try and it was finally accepted.

kalispell9

Level 2

@Tabby1843 Did your TT software change to accepted or are you referring to getting an email from the IRS that it was accepted. I have the email, but the TT software still says rejected. My State submission status changed from rejected to accepted (per requirements, the State cannot be accepted until Federal is accepted) when I received the email accepted email from Federal.

Tabby1843

Level 4

Both the IRS and TT said that our return was accepted. And eventually the state and TT said that our return was accepted. I e-filed the Federal return first to get it accepted and then the state return through intuit for $25.

Last year I made the mistake of filing the federal and state return at the same time and once the federal was rejected, the state automatically rejected you and you're out the $25.

4158674794

Level 2

IRS rejected my return due to 2020 AGI not matching, but it does match what was submitted in 2020. How to fix the problem?

kalispell9

Level 2

When you say that that the 2020 AGI not matching, but does match, is that based on your e-Filed or hard copy return matching. There are a millions of hard copy 2020 returns that have not been processed, and as such, the IRS does not know your 2020 AGI to compare a 2021 e-File value. Not sure if this is your issue, but if it is, then you have a lot of friends. This is the basis for entering $0 for the AGI in the validation step that has worked for others.

MKC7777

Level 2

Same issue here! I checked our IRS acct online & the AGI I am entering matches what they show, yet it keeps getting returned. And now its too late to mail it, meaning a fee. So frustrating!!

DoninGA

Level 15

@MKC7777 wrote:

Same issue here! I checked our IRS acct online & the AGI I am entering matches what they show, yet it keeps getting returned. And now its too late to mail it, meaning a fee. So frustrating!!

Enter a 0 (zero) for the 2020 AGI and e-file the 2021 tax return again.