Why am I getting a blank screen after clicking Continue when reviewing my state refund?

Forum|Forum|4 years ago
March 11, 2022
2 replies
2 views

After clicking the Continue button, there is a momentary loading symbol then just white.

TurboTax Free Edition Online

Cass0317

Level 10

Please see the TurboTax FAQ below for assistance with a blank screen appearing as you are working through your return:

Troubleshoot blank screens, missing buttons, or missing images

taxlady28

Level 10

TurboTax ran a lot of updates on Thursday, and this happened to many people on Thursday. The problem should be fixed soon. It is nothing that you can fix.

Kat11_2

Alumni - Champ

@nicktax42 This was a temporary issue and should be resolved now. So sorry for the inconvenience.

*** I am NOT a tax expert. I am a seasoned TurboTax user, and volunteer to provide assistance to TT users. Nothing I post is to be considered TAX ADVICE; I bear no legal liability for responses.***