my turbotax account is compromised

Forum|Forum|2 years ago
September 15, 2023
1 reply
4 views

I am a chronic procrastinator and so I am finally getting around to following up on the extension I filed earlier this year. I store my credentials in a password manager and when I attempted to login to TurboTax the password was incorrect. I do not recognize the email that it is trying to send the verification to? Unfortunately, I would need that email address to recover my account. The AI generated responses to attempt to solve my issue are not helping either. Is there any possible way to speak with a human about the issue I've encountered?

TurboTax Deluxe Online

Mike9241

Level 15

5am-5pm Pacific Time (8-8 Eastern) Monday - Friday
https://support.turbotax.intuit.com/contact

800-446-8848

Mike9241

xmasbaby0

Level 15

Many people have multiple TT accounts and forget how to access them. Log out of the account you are in now.

Account Recovery

https://ttlc.intuit.com/questions/1901535-forgot-your-turbotax-online-user-id-or-password

Or did you use the desktop version of TurboTax? If so, the files are on your own hard drive or any backup device you used like a flash drive.

https://ttlc.intuit.com/questions/1901486-how-many-turbotax-accounts-do-i-have

https://ttlc.intuit.com/questions/1901659-find-your-tax-data-file-in-mac

https://ttlc.intuit.com/questions/1900721-find-your-tax-data-file-tax-file-in-windows

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**