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Level 1
January 10, 2021
Question

Why is turbo tax asking for money when I used the free option?

  • January 10, 2021
  • 2 replies
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2 replies

fanfare
Level 15
January 10, 2021

visit the IRS at https://www.irs.gov/filing/free-file-do-your-federal-taxes-for-free

to find truly free filing.

 

If you choose TurboTax, you must create a new account.

If you sign in with your existing account, you'll be back in the same place you're trying to escape.

VolvoGirl
Level 15
January 10, 2021

All versions say Start for Free.  You are in Premier.  Did you have to upgrade because you got a 1099 for investments or something?

 

To go back to a lower version you can try to clear and start over  https://ttlc.intuit.com/community/using-turbotax/help/how-do-i-clear-and-start-over-in-turbotax-online/00/26444

 

There are 2 different Free versions.  Turbo Tax Free Edition and the IRS Free File website.  If you don't qualify for the Free Edition  you might qualify for the Free File website.

 

There is also The Turbo Tax Free File program which is free for federal and state.  And has more forms than the Federal Free Edition, like Schedules A, B, C , D, E, F, EIC, H, K-1, SE,  etc.

 

To qualify for the Free File website  you just need to meet one of these 3 things.

AGI $39,000 or less.

Active duty military with AGI of $72,000 or less

OR qualify for EIC (earned income credit.)

 

In order to use the Free File program, you have to start it at a special website.  Click on Sign in at the top right.  It may let you continue your return so you don't have to start over.

https://freefile.intuit.com/