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haleybartlett
Level 1
December 5, 2020
Question

How do I change from TurboTax live to just regular TurboTax, I clicked live by accident and it won’t let me go back.

  • December 5, 2020
  • 3 replies
  • 2 views
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3 replies

X
Level 15
xmasbaby0Level 15
Level 15
December 5, 2020

https://ttlc.intuit.com/community/downgrading/help/how-do-i-remove-turbotax-live/00/27312

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
VolvoGirl
VolvoGirl
Level 15
December 5, 2020

How to remove Turbo Tax Live. There are 2 ways depending on how you got into LIVE.
https://ttlc.intuit.com/community/downgrading/help/how-do-i-remove-turbotax-live/00/27312

 

X
Level 15
xmasbaby0Level 15
Level 15
December 5, 2020

@VolvoGirl Did you see that they are marketing "Live" on Amazon and other retailer sites this year---just wait for the confusion.....

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
Critter-3
Critter-3
Level 15
December 5, 2020

Yes ... the online LIVE starts monday ... hang onto your hat.  Not sure what good live will be when the program is not yet fully functional   AND  note it is non refundable !!!   

 

J
jcon95482
Level 2
March 18, 2025

This is such an unbeliveable scam. I can't believe they can actually get away with tricking people into using the LIVE product. 12-year customer here who will never be using Turbotax again.

CatinaT1
CatinaT1
Level 15
March 18, 2025

If you want to downgrade, this FAQ will tell you how: How do I downgrade to a different TurboTax Online product?

**Say "Thanks" by clicking the thumb icon in a post. **Mark the post that answers your question by clicking on "Mark as Best Answer"
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