Yes, you can switch between products in TurboTax Online. If your return is more complicated, it will require an upgraded version, Log into TurboTax. Click My Home (Top left) Select Personal Info and Continue This will bring up a full menu on the Left side.. On that left menu, Scroll down to Switch Products Click the down arrow You can Upgrade Downgrade or Clear and start over. Select what you want to do.

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kgarland80

Level 2

Question

how do I down grade from Premium version. I clicked on the upgrade by accident

Forum|Forum|4 months ago
February 5, 2026
1 reply
2 views

No text available

TurboTax Online

JohnB5677

Level 15

Yes, you can switch between products in TurboTax Online. If your return is more complicated, it will require an upgraded version,

Log into TurboTax.

Click My Home (Top left)
Select Personal Info and Continue
This will bring up a full menu on the Left side..
On that left menu,
Scroll down to Switch Products
Click the down arrow
You can
1. Upgrade
2. Downgrade or
3. Clear and start over.
Select what you want to do.

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kgarland80Author

Level 2

Well, I don't have the downgrade option and when I go to the upgrade option and select do my own all of the options are greyed out. I even tried to select start over but it tells me I can't start over... Really????