To restart your tax return, you can erase your return and start over if you haven't already submitted a payment, or had your TurboTax fees deducted from your tax refund, or registered your product. If you are using TurboTax Online you will: Select "Tax Tools" from your left menu, then Select "Tools". Select "Clear & Start Over". Select "Yes".Note: You can also downgrade your product without erasing all your information.If you are using TurboTax Mobile App you will: Select "More" from your home screen, Then you will select "Clear and Start Over". And then select "I want to clear my tax data".If you are using TurboTax Desktop, you will: Go to "File New Tax Return" (this will create a new tax return and keep the old one). You will be able to delete this old file from your computer's Documents folder if you have no need for it (Note: the file will end in .tax2025 or similar for your 2025 tax year) For additional information, click here for How do I clear and start over?If you have additional information or questions regarding this, please return to Community and we would be glad to help.

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pdesimone81

Level 1

Question

How do I restart my tax refund? I messed up and need to restart

Forum|Forum|5 months ago
January 16, 2026
1 reply
6 views

Just need to restart

TurboTax Online

LindaS5247

Level 14

To restart your tax return, you can erase your return and start over if you haven't already submitted a payment, or had your TurboTax fees deducted from your tax refund, or registered your product.

If you are using TurboTax Online you will:

Select "Tax Tools" from your left menu, then
Select "Tools".
Select "Clear & Start Over".
Select "Yes".

Note: You can also downgrade your product without erasing all your information.

If you are using TurboTax Mobile App you will:

Select "More" from your home screen,
Then you will select "Clear and Start Over".
And then select "I want to clear my tax data".

If you are using TurboTax Desktop, you will:

Go to "File New Tax Return" (this will create a new tax return and keep the old one).
You will be able to delete this old file from your computer's Documents folder if you have no need for it (Note: the file will end in .tax2025 or similar for your 2025 tax year)

For additional information, click here for How do I clear and start over?

If you have additional information or questions regarding this, please return to Community and we would be glad to help.

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