Skip to main content
Level 1
March 23, 2025
Question

I bought a license code at Sams Club to use Turbo Tax. Where do I put that in at to use it?

  • March 23, 2025
  • 3 replies
  • 1 view
No text available

3 replies

JohnB5677
Level 15
March 23, 2025

For installation and software issues you can contact the TurboTax Support Phone Number

**Say "Thanks" by clicking the thumb icon in a post. **Mark the post that answers your question by clicking on "Mark as Best Answer"
DoninGA
Level 15
Level 15
March 23, 2025

You have to download the desktop software you purchased and then install the software on a personal computer.  During the installation procedure you will be asked to enter the license code.

 

See this TurboTax support FAQ for installing the desktop software and the license code - https://ttlc.intuit.com/turbotax-support/en-us/help-article/license-information/install-turbotax-cd-download-software-license-code/L1wFOSXur_US_en_US?uid=m8luya2s

VolvoGirl
Level 15
March 23, 2025

You seem to be in the Online version and not the Desktop program you bought.    If you have a License Code, you need to download and install the program on your computer and can move your online return to the Desktop program. You can continue your return in the Desktop program without paying for Online.


How to switch…….
https://ttlc.intuit.com/community/choosing-a-product/help/how-do-i-switch-from-turbotax-online-to-the-turbotax-software/00/26129