How do I remove my consent for Turbo Tax to use my tax info to improve their experience?

Forum|Forum|2 years ago
June 14, 2024
4 replies
624 views

Right before filing, it asks to sign this consent. I did not realise it wasn't for e-filing and I accidentally signed. I would like to remove this and not consent to my data being shared. Thank you.

TurboTax Deluxe Online

JotikaT2

Employee Tax Expert

Please select "update your preferences" on this link to update your preferences on your account and remove any consent to share data.

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Luis1819

Level 2

@JotikaT2 - Hello, hope you are well… I do not see the referenced “update your preferences” for data, only for communication preferences. So I clicked on “manage your data”, which took me to an area where you can download, delete, and correct your data. Under that table, there is another table that says “Data used for Intuit products” and it says “no consents available”…(please see below)

I am certain that I placed my name and clicked the checkbox that said “signed on xx/xx/2025”.
So my question NOW, is who do I contact to ASSURE that I withdraw/revoke/remove that consent I no longer want to provide?
Thanks!!🙏

Luis

JotikaT2

Employee Tax Expert

Please contact us using this link.

This will allow an agent to review your account and provide you with information directly as it relates to your account.

@Luis1819

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cewsuk

Level 2

Yeah they know, it's dsigned to be deceptive, called "dark ux". Then they make it hard to find where to fix it. Why I'm here to as well as a bunch more no doubt. But its on purpose so they'll never fix it. "unethical - lite"

hollyhart227

Level 2

Has anyone found an actual answer to this problem?

VictoriaD75

Level 12

Per this thread, To revoke authorization or permission on “Let us use tax info to improve your experience”, a request needs to be submitted from this page (https://www.intuit.com/privacy/submit-a-question/). The form under the “I have a privacy related question” section at the bottom of the page (scrolling all the way down) needs to be submitted.

@hollyhart227

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RevokeConsent

Level 2

This deceptive anti-consumer behavior by Intuit is absurd.

Kmsllmao

Level 2

I ACCIDENTALLY accepted the part about using my tax info to improve experience. I DO NOT WISH to let u use my info

CatinaT1

Level 15

There are a couple ways to do this.

Sign in to the Intuit Account Manager.
Select Data privacy from the left-side menu.
Look for "Data used for Intuit products" or "Personalized experiences."
If your consent is listed there, you can toggle it off.

Or you do this by contacting Intuit’s privacy team. Send them an email saying: "I am revoking my consent for Intuit to use or disclose my tax return information for any purpose other than the preparation and filing of my 2025 tax return." You can send this to: privacy@intuit.com

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