TurboTax

File with experts
File your taxes
Experts at your fingertips

An expert helps with your taxes, or does them for you
TurboTax Expert Full Service

TurboTax Expert Assist

TurboTax Self-Employed
Prior year taxes
File myself
File myself
Do it yourself

We'll guide you step-by-step
TurboTax Do It Yourself

TurboTax Self-Employed

TurboTax Desktop
TurboTax Free

Activate your product

Prior year taxes
Business
Business
Business taxes

Get your T2 corporate return done right, your way
TurboTax Business

TurboTax Business Desktop
Tax situations
Tax situations
Tax situations

Find extra guidance for your big life moves
For investors

For 25 and younger

For self-employed

For new to Canada

For life changes
Resources
Resources
Resources

Explore tax tools, get tips, and read reviews
Personal income tax calculator

RRSP savings calculator

Learning hub

TurboTax support (FAQ)

TurboTax community
Pricing

Level 1

Solved

taxes

3 replies
33 views

At the end of my taxes, it's telling me I can't use my taxes to pay for the charges from TurboTax.

TurboTax Live Deluxe Online

Alumni - Champ

The following will have information about why someone can not use their Federal refund to pay for their TurboTax fees.

Why can't I deduct my TurboTax fees from my refund?

There are several situations where you won't be able to use the Pay With My Refund service, including:

You're filing a paper return
You don't have a federal refund
Your federal refund isn't enough to cover the fees
You're filing with a foreign address
Form 8888 is in your return
You already used the service when you initially e-filed your federal return
You already filed your federal return and are now only filing your state return

https://ttlc.intuit.com/community/charges-and-fees/help/why-can-t-i-deduct-my-turbotax-fees-from-my-refund/00/25621

Answer

Alumni - Champ

The following will have information about why someone can not use their Federal refund to pay for their TurboTax fees.

Why can't I deduct my TurboTax fees from my refund?

There are several situations where you won't be able to use the Pay With My Refund service, including:

You're filing a paper return
You don't have a federal refund
Your federal refund isn't enough to cover the fees
You're filing with a foreign address
Form 8888 is in your return
You already used the service when you initially e-filed your federal return
You already filed your federal return and are now only filing your state return

https://ttlc.intuit.com/community/charges-and-fees/help/why-can-t-i-deduct-my-turbotax-fees-from-my-refund/00/25621

Level 2

My tax return wasn't what I was supposed to get.. I received 335$ when I was to supposed to receive 768$ .. Will I receive the rest of my money??or should I report you guys as fraud?

Alumni - Intuit

The IRS and State Governments have the ability to offset a refund to pay for certain past due debts.  You generally will receive a letter stating what the offset was for.  

The IRS provides a toll-free number, (800) 304-3107, to call for information about tax offsets.

**Say "Thanks" by clicking the thumb icon in a post. **Mark the post that answers your question by clicking on "Mark as Best Answer"