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Dkstewart123
New Member

Paid for efile but mailed in

Because I owed a penalty on MN return I need to mail in.  Please refund efile fee for $24.99

posted
‎July 5, 2020 12:55 PM
last updated ‎July 05, 2020 12:55 PM
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2 Replies
xmasbaby0
Level 15
Level 15

Paid for efile but mailed in

No one in this user forum can issue a refund.  Contact customer support and use the word "billing" in your request.

 

To call TurboTax customer support

https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number

They are available from 5 a.m. to 5 p.m. Pacific time   Monday - Friday

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
‎July 5, 2020 4:55 PM
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xmasbaby0
Level 15
Level 15

Paid for efile but mailed in

Edit---the customer support hours :

 

To call TurboTax customer support

https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number

They are available from 5 a.m. to 9 p.m. Pacific time 

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
‎July 6, 2020 6:58 AM
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