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jvt5852
New Member

I cannot get state efile to accept a VISA card payment when that same card has been used to buy the 2020 Turbo Tax software

 
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1 Reply
SForrestLO
Intuit Alumni

I cannot get state efile to accept a VISA card payment when that same card has been used to buy the 2020 Turbo Tax software

See if the steps in this Turbo Tax FAQ will help. If not, contact an agent to process your payment. 

 

https://ttlc.intuit.com/community/bugs-and-error-messages/help/error-we-are-having-trouble-validatin...

 

This FAQ will provide you the steps to contact an agent. https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number

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