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kandGMcConnell
New Member

I paid by credit card for turbo tax something went wrong

Please refund my money. To my credit card. I will not be using turbo tax. . Thank you Kathy 

3 Replies
ChondelLO
Intuit Alumni

I paid by credit card for turbo tax something went wrong

Please click the link below to contact Customer Support for assistance.

 

What is the TurboTax phone number? - Community

 

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nsnil
New Member

I paid by credit card for turbo tax something went wrong

I bought the wrong package,   I need to file 2019 Self employed taxes

TURBOTAX BUSINESS TAX YEAR 2019 WIN DOWNLOAD
License Code:
[product key removed]
$169.99
 Subtotal:    $169.99
 Sales Tax:    $15.09
 Total:    $185.08

Save your license code, you'll need it during installation.

Purchase information
Billing address:
Lincoln Walters
5304 Glenwood Rd
Brooklyn, NY [removed]

aid 

DoninGA
Level 15

I paid by credit card for turbo tax something went wrong

@nsnil Please edit your post and remove your name and address from your post.  This is a public user forum.

Click on the three dots in the upper right corner of your post.  Click  on Edit Reply.

 

Go to this TurboTax website to request a refund for the software purchased from TurboTax - https://support.turbotax.intuit.com/forms/refund-request.jsp

 

To complete and file a 2019 tax return using TurboTax you would need to purchase, download and install on a personal computer one of the 2019 desktop editions from this website - https://turbotax.intuit.com/personal-taxes/past-years-products/

 

A 2019 tax return can only be printed and mailed, it cannot be e-filed.

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