Completing 2018 taxes

[6789360603]

I was almost done using TurboTax with my 2018 taxes on 10/20/19. Now I can’t complete my taxes. I have purchased to premiere download, one is being refunded. I am now on a windows computer and need to download that software but I don’t want to keep paying and not being able to file. Now it even made me change my password because I put in my email address and it thought I had spaces in it. I did not. Please give me a number to call for help!

[macuser_22]

Here is a TurboTax FAQ for contacting customer support.

https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number

[DoninGA]

Use this phone number and select TurboTax - 1-800-4-INTUIT (1-800-446-8848)

Use this website to contact TurboTax support during business hours - https://support.turbotax.intuit.com/contact/
Support can also be reached by messaging them on these pages https://www.facebook.com/turbotax/ and https://twitter.com/TeamTurboTax

[adspencer01]

Need to finish my 2018 tax return

[DoninGA]

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@adspencer01 wrote:

Need to finish my 2018 tax return

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See this TurboTax support FAQ for completing a 2018 tax return originally started with the online editions - https://ttlc.intuit.com/community/prior-year-return/help/how-do-i-finish-a-prior-year-return-that-i-...

[Bmoran]

How do I pull up my 2018 taxs so I can finish and efile them

[mesquitebean]

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@ Bmoran wrote:

How do I pull up my 2018 taxs so I can finish and efile them

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A 2018 return cannot be efiled.  It has to be printed, signed, dated, and mailed.   If you need to finish the return, you'll need to buy 2018 desktop software.   If you already paid for your 2018 online return, TurboTax Support should furnish you the software.

See this FAQ:
https://ttlc.intuit.com/community/prior-year-return/help/how-do-i-finish-a-prior-year-return-that-i-...

[mesquitebean]

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@ Bmoran wrote:

How do I pull up my 2018 taxs so I can finish and efile them

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I left info in my other answer in this thread for how to finish and file the 2018 return, which has to be printed, signed, dated, and mailed.

Or are you asking how to find them?    Log into Online TurboTax, and in the left menu column click on Previous Taxes.   Or you can look in the section "Your Tax Returns & Documents."

Then choose tax year 2018.

Then choose to download the tax file.

If you hadn't paid for it previously, and access is locked, you have to register a 2019 product in order to unlock it.

https://ttlc.intuit.com/community/prior-year-return/help/how-do-i-access-my-prior-year-return/00/270...

If you don't find evidence of your 2018 return at all in that account, we can tell you how to look for multiple accounts.

[butlerwi]

get to 2018 tax return  and  pay turbo tax to file

[DoninGA]

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@butlerwi wrote:

get to 2018 tax return  and  pay turbo tax to file

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See this TurboTax support FAQ for completing a 2018 tax return originally started with the online editions - https://ttlc.intuit.com/community/prior-year-return/help/how-do-i-finish-a-prior-year-return-that-i-...