Cli for a Boa card

[imr]

This is a credit card related question . I have a Bank of America credit card for a few years and until recently i used to get periodic cli which i could do online . I am a non US citizen and have provided my Passport as ID . I am a frequent visitor to the US and therefore have a permanent address there . I was wondering if anyone can guide me as to whether bank of America has changed its policy regarding cli without ssn ? It used to be fairly straight forward until September 2019 but now the website asks for a ssn in order to proceed with a cli . Any info in this matter will be greatly appreciated . 

[RickG]

Welcome to the community!  After reviewing your question, it would seem that it may be best to contact Bank of America directly unless someone else in the community is in the same situation and knows the answer to the question.  The quickest way to get your question answered is just to call them.  I tried to see if they had their own online community, but was unable to find one at this time.  Here is their number - 1 (800) 432-1000. If I have misunderstood your issue, please let me know.