Welcome to the community! After reviewing your question, it would seem that it may be best to contact Bank of America directly unless someone else in the community is in the same situation and knows the answer to the question. The quickest way to get your question answered is just to call them. I tried to see if they had their own online community, but was unable to find one at this time. Here is their number - 1 (800) 432-1000. If I have misunderstood your issue, please let me know.
