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New Member

Card charge

Hello, I made a mistake by opening a second account when I already had an account from last year. This year I had purchased the deluxe package before realizing my mistake. I tried to delete the second account before it charged me, but I was charged twice (once for each account). Is there any way to get a refund from the deleted account?

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Expert Alumni

Card charge

This situation is handled best by contacting customer care. Please click here for directions. 

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