account setup

I'm trying to setup my account and your system says they don't have anything on record of me and will not let me setup my account. I know all the information I presented was correct. Please get back to me asap.

posted

There are multiple ways that you can recover your account. You can use your username, email address, or phone number. Please see this TurboTax FAQ, Forgot your TurboTax Online User ID or password?

There is a chance that your account may be deactivated, if so, please contact us for further assistance, Customer support phone number - TurboTax

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