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We can't see your tax return so we can't tell you why he didn't get the Lifetime Learning Credit (LLC). In TurboTax, verify that the information was entered correctly.
You can take the Lifetime Learning Credit every year for higher education, as long as you meet all of these qualifying requirements:
For additional information see:
I found the answer on my own. The foreign address button needs to be selected to apply an address out of the country. At first I didn't recognize the difference.
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