in Education
You'll need to sign in or create an account to connect with an expert.
Try closing TurboTax, and then clear your cache and cookies.
A full or corrupted cache can cause problems in TurboTax, so sometimes you need to clear your cache (that is, remove these temporary files).
Here are the official instructions for the most popular browsers:
Each browser has a slightly different method for deleting cookies. Choose the browser you're using:
TurboTax FAQ: How to clear your cache
TurboTax FAQ: How do I delete cookies?
Still have questions?
Questions are answered within a few hours on average.
Post a Question*Must create login to post
Ask questions and learn more about your taxes and finances.
yichizhang100
New Member
in Education
pwerra55
New Member
shoelscher6
New Member
qDnUGBXBzv4s
Level 2
melvinharris119
New Member