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If you don't qualify for the Lifetime Learning Credit, or want to eliminate it, you'll have to delete the forms that are related to education credits.
If you see form 8863 and form 1098-T, delete them. Click here for instructions
Delete Form 8863 from your return and then try to file again. You may need to go back through the education (1098-T) section and delete any expenses you entered. If you have 401K contributions on your W-2, you might be qualifying for the Saver's credit and that requires an upgrade as well. Do you have Form 8880 in your return?
How to delete forms in TurboTax Online
How to delete forms in TurboTax Desktop
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