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Level 1
Feb 21, 2021 10:20 PM UTC
Question

Cannot enter 1098-T information

I am trying to complete our tax return and have a son still in college.  I can enter in amounts for books and other expenses, however the 1098-T entry shows $0 and does not have a box to enter/change.  I have attempted to search, jump to, etc. but I get the same results.  When I click the text hyperlink next to the $0 (Tuition and Enrollment Fees) the help text states that I have entered the amount earlier.  I have not, which is why it is $0.  How can I correct this?  Is this a bug?

    3 replies

    Hal_Al
    Level 15
    Level 15
    Feb 21, 2021 11:26 PM UTC

    It is a bug.

     

    Go through the entire education interview until you reach a screen titled "Your Education Expenses Summary".  Click edit next to the student's name. That should take you to a screen “Here’s your Education Summary”. Click edit next to the section you want to change; tuition, in your case (click edit next to the school name).

    Level 2
    Feb 27, 2021 8:59 PM UTC

    will not allow me to enter tuition amount from 1098-T. I tried to go back and change student, starting over, but it will not allow me to edit, delete or add a student now. How do I get the value in? 

    Level 15
    Mar 1, 2021 5:52 PM UTC

    Please follow the instructions here to delete the 1098, then readd it within Turbo Tax. 

     

    If you need additional assistance, please click here to contact customer support. 

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