Why is Turbo Tax keeping me from receiving my stimulus? All my info is on file. Unacceptable!!

[NCperson]

Turbo Tax has nothing to do with the stimulus payments.  It's between the IRS and you!  

Check the IRS website for status of the stimulus payment and update your bank information if necessary.

  AGI is line 7 on your 2018 return and line 8B on your 2019 return.  Refund is line 21a of the 2019 tax return. and line 20a for 2018

https://www.irs.gov/coronavirus/economic-impact-payments

[April Trina]

I heard that if you paid for the 100$ Turbo Tax service using your tax return money that this screwed up the direct deposit information and the Federal Government is going to make all these users wait until next year. Isn't there something Turbo Tax can do to work with the Federal Government on behalf of their customers?

Ive gone to the IRS site and they won't let me enter in my direct deposit. I did everything right and filed my 2019 taxes early this year. 

Please provide any helpful information about how TurboTax users can access their Stimulus check. And don't provide me the link to the IRS site.

[DawnC]

Unfortunately, the IRS Get My Payment site is the only place you will find any information regarding your stimulus payment.   That is where you will find the most current information.