If you filed a tax return in 2018 or 2019, you will be "on the list" to get a stimulus payment. But, unless you had a refund deposited to your bank account or Turbo card, you aren't on the list for direct deposit to your bank account (or Turbo card).
If you didn't have a refund deposited to your bank account, TurboTax cannot provide your banking information to the IRS for you . You will need to use the Get my Payment button at this link to provide the IRS with your banking information to get a direct deposit.
If you received your "regular" refund via a Turbo Visa Debit Card issued by Green Dot, you should be receive an email about your stimulus payment. If this is your situation, you should review the following information:
- I have access to my Turbo Visa Debit Card: If you have access to your Turbo Visa Debit Card, there is nothing more you need to do. You will be able to immediately use the stimulus funds upon deposit on 4/15. You can sign in to your account to check your balance here: https://secure.turbodebitcard.intuit.com/login
- I no longer have access to my Turbo Visa Debit Card: If you no longer have access to your Turbo Visa Debit Card, don’t worry. If you have registered your card and know your login credentials, you can request a replacement card by signing in to your Turbo Visa Debit Card account (https://secure.turbodebitcard.intuit.com/account/report-lost-or-stolen). If you don’t know your account login information, call 888-285-4169 for assistance. You will not be charged for a replacement card or check; standard fees will be waived or refunded to you.
Due to unprecedented traffic you may experience some delays on the site or phone line. Everyone is anxious to get their stimulus money, your patience is appreciated.
For additional questions, including how to receive a check, please see this Turbo Visa Debit Card site.
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