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jcorzan
New Member

How do I delete Premiums Services? their instructions don't work

 
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3 Replies

How do I delete Premiums Services? their instructions don't work

If you can't remove it with the instructions below, please report back and explain exactly what step you are unable to do.

Or did you already file the return?

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Premium Services and the option to pay fees out of the Federal refund are bundled together.

Are you a California filer, and did you choose to pay the TurboTax product fees out of your Federal refund?   If so, in California that option to pay out of the refund is bundled with other benefits and called "Premium Services" for 44.99.

See this

FAQ:  What is the Premium Services Bundle?

https://ttlc.intuit.com/questions/2204687-what-is-the-premium-services-bundle 

If you want to, you can remove Premium Services prior to filing, and then choose to pay for your return with a credit card, debit card, or a prepaid debit card you can buy in a store.

Here's the proper way to remove Premium Services:

FAQ:  How do I remove Premium Services?  (California filers)

https://ttlc.intuit.com/questions/2154391-how-do-i-remove-premium-services
jcorzan
New Member

How do I delete Premiums Services? their instructions don't work

The instructions are wrong. There is no 'Continue' or 'Well Done' screen as described in step 2.  

How do I delete Premiums Services? their instructions don't work

When you click the FILE tab and  navigate through the screens in the FILE section, are you unable to find a screen that says "Step 1-Review your order"?   If  you don't see it, click on REVISIT beside  "You've chosen to pay fees out of refund."

If you can't get to any of that, here's how you can speak to TurboTax Support so they can walk through the screens with you to see what the roadblock is.

FAQ:  What is the TurboTax phone number?
<a rel="nofollow" target="_blank" href="https://ttlc.intuit.com/questions/1899263">https://ttlc.intuit.com/questions/1899263</a>
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