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Hi, I am getting told I cannot e-file because "Form 1116 (COPY 1): Line 33 should be blank." but when I check the form line 33 is blank..

 
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1 Reply
LeticiaF1
Expert Alumni

Hi, I am getting told I cannot e-file because "Form 1116 (COPY 1): Line 33 should be blank." but when I check the form line 33 is blank..

Sometimes you need to clear your cache (that is, remove these temporary files) because a full or corrupted cache can cause problems in TurboTax.  You can try these steps if you are using the online version:

 

  • Clearing your Cache and Cookies
  • Using a different browser
  • Opening an Incognito Window

If you are using TurboTax Desktop,  update your program by following the onscreen instructions.

 

Please reach out again if your problem persists.
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