Not all TurboTax customers received that email. If you did not receive the email, you may have been affected by the IRS error. Some taxpayers using the “ IRS Get My Payment tool” tool on the IRS website to track their stimulus relief are seeing that the money was deposited in a bank account they don’t recognize.
Customers receiving a stimulus payment will receive an email from TurboTax letting them know their stimulus payment is on the way. We have been working tirelessly with the Treasury and IRS to get stimulus payments to our customers. We know how important these funds are for so many Americans and we regret that an IRS error caused a delay.
We are happy to share that stimulus payments have begun to be deposited on January 8th for millions of our customers affected by the IRS error. We expect most of these payments to be available that day, but banks could take a few business days to process. Payments will be deposited into the same bank account that customers received their 2019 tax refund.
Please see the following page for additional information: Why Haven’t I Received My Second Stimulus Check?
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