Balance Sheet Not Calculating End of year balances for both Land and Buildings & Other Depreciable Assets

[kpschamberger]

I sold 3 properties and purchased 6 other properties - the beginning and end of year balances for the land and buildings & other depreciable assets should not be the same.   Does anyone know what is causing this glitch?  Is there a programming limit on the # of properties you can have entered?  

I've spent HOURS on the phone with TT and gotten nowhere ... redownloaded the app and reentered everything ... nothing has worked.

[JotikaT2]

It would be helpful to have a TurboTax ".tax2020" file that is experiencing this issue. You can send us a “diagnostic” file that has your “numbers” but not your personal information. If you would like to do this, here are the instructions: 

On your menu bar at the very top, click Online and then Send Tax File to Agent. 

When you click to send, you will get a pop-up with a token number. 

Reply with the token number and I’ll be able to open a TurboTax file with your numbers but not your personal information. 

That may help diagnose the issue and we can provide a solution to help you proceed with your return.