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Level 2
January 23, 2025
Question

Quick Employer Forms not working

  • January 23, 2025
  • 1 reply
  • 0 views

First time using this software/website. I can only enter the business information, but then it gets stuck on a loading page once I click "create new business". Information never gets through. It is IMPOSSIBLE to get a hold of a tech for technical support. I keep receiving a "Something went wrong message".

    1 reply

    AmyC
    Level 15
    January 24, 2025

    You can check QB Support or contact QB.

    **Say "Thanks" by clicking the thumb icon in a post. **Mark the post that answers your question by clicking on "Mark as Best Answer"
    Level 2
    January 31, 2025

    The program appears to get hung up with little balls rotating around.....I have waiting 15+ minutes but nothing happens.....if go to suggested site for help, only quick book options appear.... what can I do?

     

     

    CatinaT1
    Level 15
    January 31, 2025

    You can try these steps to resolve if you are using the online version:

    • Clearing your Cache and Cookies
    • Using a different browser
    • Opening an Incognito Window

    If these don't solve your problem, call TurboTax Customer service.  Here is a link:  Turbo Tax Customer Service 

    **Say "Thanks" by clicking the thumb icon in a post. **Mark the post that answers your question by clicking on "Mark as Best Answer"