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patrica9
New Member

I've just finished my taxes with you on another tab and now screen states "Determining your best options for filing..." for 15 mins. What do I do?

 
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MikeA
New Member

I've just finished my taxes with you on another tab and now screen states "Determining your best options for filing..." for 15 mins. What do I do?

Try clicking refresh on the browser.

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3 Replies
MikeA
New Member

I've just finished my taxes with you on another tab and now screen states "Determining your best options for filing..." for 15 mins. What do I do?

Try clicking refresh on the browser.

patrica9
New Member

I've just finished my taxes with you on another tab and now screen states "Determining your best options for filing..." for 15 mins. What do I do?

Not sure how to do that...There's no refresh available - there is a "reload tab"...should I click that?
MikeA
New Member

I've just finished my taxes with you on another tab and now screen states "Determining your best options for filing..." for 15 mins. What do I do?

Yes, go ahead and reload tab.
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