Will you help me with finding out why my refund hasn't came yet? I had to verify my identity which I did but it won't show me an expected date now.

[xmasbaby0]

TurboTax cannot get any information from the IRS after you file your tax return.   Privacy laws prohibit that.  No one at TT knows that you had to verify your identity or knows what the IRS is doing now.  Only the IRS can tell you.  

Sometimes the IRS chooses returns randomly to request verification of identity and sometimes there is something on the return that triggers the request.  No matter why the IRS has required you to verify your identity, you need to follow their instructions in order to receive your refund.  If you do not verify your identity you will not get your refund.

https://turbotax.intuit.com/tax-tips/security/tips-for-handling-identity-verification-requests-from-...

Watch the IRS refund site for information.   It could take a number of weeks after verifying your identity to receive your refund.

You need your filing status, your Social Security number and the exact amount  (line 35a of your 2024 Form 1040) of your federal refund to track your Federal refund:   

https://www.irs.gov/refunds

[NicolleR1]

If you had to verify your Identity with the IRS, and successfully verified, it usually takes about 9 weeks for processing, and it takes between 2-3 weeks for you to see any kind of update on the website. This is just an estimate of processing timeframe based on what the IRS provides. This information is typically given to you once you verify your Identity.

Keep in mind TurboTax has no control over the processing of your return or refund once the IRS has accepted it for processing. The IRS website have the most accurate and up to date information. It gets updated once a day. If you have any inquiries regarding any refund delay, you should contact the IRS or your state Department of revenue directly.