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Did you purchase Audit Defense (Available through MAX Defend and Restore (TurboTax Online), PLUS, or as a standalone service (TurboTax desktop software))? If you can't remember, read this:
To determine if you purchased Audit Defense, sign in to your TurboTax account, select the tax year under Your tax returns & documents, and select View order details. If you have PLUS, Max Benefits, or Premium Services listed, then you purchased Audit Defense. In TurboTax Desktop, it’s called Audit Defense for TurboTax Desktop.
Take a look at the TurboTax Audit Support Center.
Otherwise, you might call the Franchise Tax Board and ask them for a better explanation than what was in the letter.
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