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What is MAX?

by Intuit Updated 4 months ago

MAX is an optional add-on package for any paid version of TurboTax Online. It offers a variety of benefits and personalized assistance after you file your taxes. 

Here’s what you get with MAX:

Full Audit Representation

Audits by the IRS can be random. Confidently handle an audit by the IRS with a dedicated expert who will represent you and communicate with the IRS on your behalf. 

TurboTax® partner, TaxAudit, will take care of everything for as long as your return can be audited, including:

  • Developing a plan of action
  • Following up with the IRS
  • Preparing IRS documents for you
  • Representing you in all IRS meetings

See the Membership Agreement for additional details. 

Full Identity Protection

Feel secure with comprehensive identity protection through TurboTax® partner, IDnotify. A dedicated specialist will help you each step of the way in the event your identity is compromised. Your benefits include:

  • Full Identity Restoration: If you experience personal identity fraud, a dedicated IDnotify specialist will help save you time by taking on the responsibility of recovering your identity. If you’re filing jointly, both the primary and secondary filer, and their dependents are covered. 
  • Identity Theft Monitoring: If suspicious activity related to your personal identity is detected online, you’ll be notified promptly, and a dedicated IDnotify specialist can help you quickly react to protect your identity. If you’re filing jointly, both the primary and secondary filer are monitored.
  • Identity Theft Insurance: Get reimbursed to recover stolen funds and pay for legal fees and expenses caused by identity theft. If you’re filing jointly, both the primary and secondary filer are covered.

See the Membership Agreement for additional details.

Get expert help faster

  • Priority Care: Cut down your wait time and connect to a TurboTax product specialist if you need help with your taxes. Watch as they guide you by drawing on your screen to get you the answers you need to file your taxes with confidence.

Term of membership

  • Full Audit Representation: For the life of the return
  • Full Identity Protection: When purchased between November 1, 2023 - April 18, 2024, coverage lasts from the date purchased through April 30, 2025. When purchased between April 19, 2024 - October 31, 2024, coverage lasts from the date purchased through October 31, 2025.

Disclosures

The Identity Theft Insurance is underwritten and administered by American Bankers Insurance Company of Florida, an Assurant company under group or blanket policy(ies). The description herein is a summary and intended for informational purposes only and does not include all terms, conditions and exclusions of the policies described. Please refer to the actual policies for terms, conditions, and exclusions of coverage. Coverage may not be available in all jurisdictions. Review the Summary of Benefits.

MAX is an optional add-on package for any paid version of TurboTax Online that offers a variety of benefits and personalized assistance after you file your taxes. 

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