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What is MAX?

SOLVEDby TurboTaxTurboTax Online838Updated January 04, 2022

MAX is an optional add-on package for any paid version of TurboTax Online that offers a variety of benefits and personalized assistance after you file your taxes. 

Here's what you get:

  • Full Audit Representation—Audits by the IRS can be random. Confidently handle an audit by the IRS with a dedicated expert who will represent you and communicate with the IRS on your behalf. 

TurboTax®, in partnership with TaxAudit, will take care of everything for as long as your return can be audited, including:

  • Developing a plan of action
  • Following up with the IRS
  • Preparing IRS documents for you
  • Representing you in all IRS meetings

Membership Agreement

  • Full Identity Restoration—If you experience personal identity fraud, a dedicated Resolution specialist will help save you time by taking on the responsibility of recovering your identity. If you’re filing jointly, both the primary and secondary filer, and their dependents are covered. 

Membership Agreement 

  • Identity Theft Monitoring—If suspicious activity related to your personal identity is detected online, you’ll be notified promptly, and a Dedicated Restoration Specialist can help you quickly react to protect your identity. If you’re filing jointly, both the primary and secondary filer are monitored.

Membership Agreement 

  • Identity Theft Insurance—Get reimbursed to recover stolen funds and pay for legal fees and expenses caused by identity theft. If you’re filing jointly, both the primary and secondary filer are covered.

Membership Agreement 

  • Priority Care—Cut down your wait time and connect to a TurboTax product specialist if you need help with your taxes. Watch as they guide you by drawing on your screen to get you the answers you need to file your taxes with confidence.

When purchased between November 1, 2021 – April 18, 2022, coverage lasts from the date purchased through April 30, 2023. When purchased between April 19, 2022 – October 31, 2022, coverage lasts from the date purchased through October 31, 2023.

Be sure to buy MAX before filing your return to get all of these great benefits.

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