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Why is the option for my tax advance not showing up? I've done the tax advance every year and even if you don't qualify the open should still show up for you to click on.

 
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2 Replies

Why is the option for my tax advance not showing up? I've done the tax advance every year and even if you don't qualify the open should still show up for you to click on.

So, when you were reviewing and fixing to file it didn't say (Select same method as last year) then will be the information to your Credit Karma account?  I filed on the 13th, and it was there then as that is what I selected and then IRS accepted on the 17th and still no word on my Refund Advance.  I've seen a lot of other saying they haven't received theirs either yet.  When previous years, the refund advance was deposited within seconds of being accepted.  I'm starting to think there's something fishy going on because I've selected Refund advance several years now and have ZERO issues until this year.  Also, you try to find any kind of paperwork showing you what payment method you selected to receive your Refund is no were to be found on your account.  I had to electronically and agree to stuff. Why don't I have access to the Terms and Agreement that I had to E-sign for?

MarilynG1
Employee Tax Expert

Why is the option for my tax advance not showing up? I've done the tax advance every year and even if you don't qualify the open should still show up for you to click on.

As you go through the FILE section, you will be asked how you want to receive your Refund.

 

If you missed that, go through the FILE section again.

 

Here's more info on How Can I Receive My Refund?

 

@ChristinaCook94 

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