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Why is my return still pending? I submitted my return on 1/24/25. I am well past 72 hours as of 1/31/25.

I am using the same Turbo Tax account I always have. I am normally accepted well before even 24 hours.  

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6 Replies

Why is my return still pending? I submitted my return on 1/24/25. I am well past 72 hours as of 1/31/25.

I have not been accepted or rejected.  I did receive the first email from Turbo Tax letting me know that I had submitted my returns.  The IRS has no record of receiving my return from Turbo Tax.  

Vanessa A
Employee Tax Expert

Why is my return still pending? I submitted my return on 1/24/25. I am well past 72 hours as of 1/31/25.

There could be a couple of reasons why you might be experiencing a delay:

  1.  First, the status might be pending for security reasons. This may be a sign that someone is trying to use your identity to file a tax return.  This can take up to 72 hours, after which your return will then be forwarded to the IRS, or if applicable, rejected. If rejected, you can then correct the rejection issue and resubmit. Please see this FAQ for reference.
  2.  Secondly, there could be a delay if your return has various refundable credits, such as the Earned Income Credit, Investment Credit, Energy Credits, or Business Credits. You may need to wait a few more days and check your filing status again. Please see this FAQ for additional information. Note: Both instances may be applicable. That is, you could have a hold for security reasons first. And additionally for verification of the refundable credits in your return. In this case, delays might extend beyond 72 hours.

 

I got an email about a return with my information being on hold

 

Why do some refunds take longer than others?

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Why is my return still pending? I submitted my return on 1/24/25. I am well past 72 hours as of 1/31/25.

We bought an EV.  I just realized it’s the only thing different about my return this year.

Why is my return still pending? I submitted my return on 1/24/25. I am well past 72 hours as of 1/31/25.

There's another thread going on - yes we bought an EV last year to get the $4k credit.

Why is my return still pending? I submitted my return on 1/24/25. I am well past 72 hours as of 1/31/25.

There is nothing that TurboTax can do to make the IRS process returns any faster.  They are overwhelmed with returns right now and just working as quickly as they can.  The normal turn around time for a return that is accurately filed is 21 days.  

BrittanyS
Employee Tax Expert

Why is my return still pending? I submitted my return on 1/24/25. I am well past 72 hours as of 1/31/25.

There was a hold on certain credits causing a pending status on returns.  The pending status has been resolved and return statuses should be updated.  

 

There could be a couple of reasons why you might be experiencing a delay:

 

1. First, the status might be pending for security reasons. This may be a sign that someone is trying to use your identity to file a tax return. This can take up to 72 hours, after which your return will then be forwarded to the IRS, or if applicable, rejected. If rejected, you can then correct the rejection issue and resubmit. Please see this FAQ for reference

 

.2. Secondly, there could be a delay if your return has various refundable credits, such as the Earned Income Credit, Investment Credit, Energy Credits, or Business Credits. You may need to wait a few more days and check your filing status again. Please see this FAQ for additional information. 

 

Note: Both instances may be applicable. That is, you could have a hold for security reasons first. And additionally for verification of the refundable credits in your return. In this case, delays might extend beyond 72 hours. 

 

Additionally, if you have Form 5695 and claiming joint occupancy, the IRS will not be accepting these returns until 3/16/25. You can see this on this IRS site. The language you see below is from Row 39 of the Tax Year 2024 spreadsheet.

Taxpayers claiming Joint Occupancy on Form 5695 will have to file via paper if filing their return before the Form 5695 schema is updated in mid-March. This temporary limitation should only impact a subsection of Form 5695 filers. For a preview of the TY24 draft form and instructions for Form 5695, please see the Draft tax forms on IRS.gov at https://www.irs.gov/draft-tax-forms. Submission of Forms 5695 that do not claim Joint Occupancy may be e-filed at the start of Processing Year 2025

@miller-e83 

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