Why is my GA e-file status still incomplete?

[AshleyRose · Accepted solution]

If your State return show, incomplete then at the time you originally e-filed your State forms were not yet available to be e-filed. If you have e-filed your Federal tax return and it has been accepted, then you can follow the steps below to file your State return:

1. Login to your TurboTax account.
2. In the Welcome Home box, click on the My TurboTax tab at the top and then My Tax Timeline
3. In the SOME THINGS YOU CAN DO section, click Add a state. (Important do not select continue with state return as it will send you back in a loop. Please select add a state, as this will bring you back into the program, even though you are not really adding a state. Instead you will be selecting the tab in the next step)
4. Click on the State Taxes tab. (Located in the upper portion of the screen)
5. Click Continue to start or complete your state taxes.
6. Click Done with State.
7. Continue through the flow to review and file your state taxes.