I have attached a link that will help you determine where is your refund:
https://turbotax.intuit.com/tax-tools/wheres-my-refund/
If you have already taken the steps provided, then you may want to contact the Internal Revenue Service Refund Hotline at 1-800-829-1954,
and select option 2. You will need to speak directly to a representative
to explain your situation if the automated system does not provide you with the necessary information.