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Why haven't I got my federal taxes yet

 
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Why haven't I got my federal taxes yet

An efiled return normally can take up to 21 days on average to process, but it's not uncommon for it to be further delayed if the IRS has to review anything.  A mailed paper return can take 6 weeks or longer to process.  Here are some things you should check:

 

If you efiled, double-check to be sure the return was efiled successfully and accepted.
If you used Online TurboTax, you can sign into your Online Account and check the efile status at the Tax Home.  If you used desktop software, you can check from within the software.


If that showed it was accepted, (or if you mailed a paper return), you can use the "Where's My Refund" tool at the IRS website below to monitor the status of your Federal refund. 

https://www.irs.gov/wheres-my-refund
See what is displayed there about your refund.

 

Here are some tips when using the IRS "Where's My Refund" tool:

 

  • If you efiled, be sure you have waited at least 24 hours after acceptance before using the IRS WMR tool.   If you mailed a paper return, it won't show up in the tool for at least 4 weeks or longer.
  • Be sure you enter the correct tax year, SSN and filing status.
  • Be sure you are using only the Federal refund amount.   Do not include any state refund or any total refund or net refund (Fed and State) that TurboTax may have provided on a screen.  
  • Look at your actual Federal return to get the Federal refund amount, i.e., your Form 1040, Line 35a.
  • If the IRS WMR tool is not finding your information, you can also try phoning the IRS refund hotline.  I've seen it work for some users when the WMR tool didn't.  800-829-1954

 

If that IRS WMR tool says your return is still being processed, and if it's been longer than 21 days, you can phone the IRS to see if they can tell you anything.

 

IRS:  800-829-1040 (7AM-7 PM local time) Monday-Friday

 

When calling the IRS do not choose the first choice re: "Refund", or it will send you to an automated phone line.

  • First choose your language.  Then listen to each menu before making the selection.
  • Then press 2 for "personal income tax".
  • Then press 1 for "form, tax history, or payment".  
  • Then press 3 "for all other questions."
  • Then press 2 "for all other questions." 
  • It may then ask for your SSN, but do not enter it.  Just wait.    If it asks for SSN a second time, still do not enter it.
  • Then it will get "tired", and you'll get another menu.  Choose 2 for "personal".
  • Then in the next menu choose 4 for "all other inquiries", and it should transfer you to an agent but expect a long wait.
  • I usually use a speakerphone so I can work on something else while waiting.

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