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arielw
New Member

Why does TT say my federal return was accepted and that I should soon be expecting my refund, when on the IRS site it tells me that my 2021 return has not been processed?

It has been over 30 days since TT told me my return was accepted by the IRS.
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3 Replies
Cynthiad66
Expert Alumni

Why does TT say my federal return was accepted and that I should soon be expecting my refund, when on the IRS site it tells me that my 2021 return has not been processed?

Remember, TurboTax is a tax preparation platform.  Once the IRS has accepted the tax return, TurboTax is no longer involved in the process.  Check your emails that you received once you e-filed the return, to verify that the IRS accepted your return.  If indeed you have received that e-mail, then TurboTax is out of the picture.  The IRS does not share status updates or any action taken on your return once accepted.

 

Log back into your TurboTax account to make sure that your return was not rejected.  If it shows e-filed then I suggest you try to contact the IRS.

 

Use this link to Check e-file status today E-file Status 

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arielw
New Member

Why does TT say my federal return was accepted and that I should soon be expecting my refund, when on the IRS site it tells me that my 2021 return has not been processed?

That's precisely what I'm saying, though. When I log in the message says, "Ariel, your 2021 federal return was accepted!" I have an email that says the same. Why, then, would the IRS website tell me that my 2021 return has not been processed?

Why does TT say my federal return was accepted and that I should soon be expecting my refund, when on the IRS site it tells me that my 2021 return has not been processed?

@arielw Only the IRS controls when your refund is issued.   TurboTax only gave you an estimated date for the refund.   But TT has no control.   The IRS is in control

https://ttlc.intuit.com/questions/2840013-does-accepted-mean-my-refund-is-approved

https://ttlc.intuit.com/questions/2724106-my-return-is-accepted-but-still-not-approved-is-there-a-pr...

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**

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