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Why does the irs website say my information doesn’t match when I go to look up my refund I filed over 3 days ago and it says they accepted my return

Depending upon how you  file depends on the time fram efile direct deposit 21 days if paper return 6 weeks did you claim any kids any tax credits stimulus or child also plays an role of how long it takes 

kimsamtax
New Member

Why does the irs website say my information doesn’t match when I go to look up my refund I filed over 3 days ago and it says they accepted my return

My federal and state taxes were accepted. I did this through TurboTax. On TurboTax it even shows the progress on your direct deposit. It’s a bar and it turns completely blue when your direct deposit has been deposited to your account. However, I can’t find my deposit. On my bank account. & IRS website saying the same thing has everyone else. Called every number that has been referred to me but nothing has helped. Not quite sure what to do. I guess all I can do is wait right?! 

Why does the irs website say my information doesn’t match when I go to look up my refund I filed over 3 days ago and it says they accepted my return


@kimsamtax wrote:

My federal and state taxes were accepted. I did this through TurboTax. On TurboTax it even shows the progress on your direct deposit. It’s a bar and it turns completely blue when your direct deposit has been deposited to your account. However, I can’t find my deposit. On my bank account. & IRS website saying the same thing has everyone else. Called every number that has been referred to me but nothing has helped. Not quite sure what to do. I guess all I can do is wait right?! 


The bar on the TurboTax Tax Home web page is only an estimate based on the IRS target of providing a refund within 21 days after the tax return has been accepted by the IRS.  Once a tax return has been Accepted by the IRS or a State, TurboTax receives no further information concerning the tax return or the status of any tax refund.

 

Only the IRS website for the status of a federal tax refund will give you most up to date information - https://www.irs.gov/refunds

 

After the tax return has been Accepted by the IRS (meaning only that they received the return) it will be in the Processing mode until the tax refund has been Approved and then an Issue Date will be available on the IRS website.
See this IRS website for federal tax refund FAQ's - https://www.irs.gov/refunds/tax-season-refund-frequently-asked-questions

Ap54
Returning Member

Why does the irs website say my information doesn’t match when I go to look up my refund I filed over 3 days ago and it says they accepted my return

Do I need to refill again 

Ap54
Returning Member

Why does the irs website say my information doesn’t match when I go to look up my refund I filed over 3 days ago and it says they accepted my return

I have already filed with TurboTax 

Why does the irs website say my information doesn’t match when I go to look up my refund I filed over 3 days ago and it says they accepted my return


@Ap54 wrote:

I have already filed with TurboTax 


Make sure that you are entering Exactly what is on your filed federal tax return, Form 1040, on the IRS website for the status of federal tax refunds.  The Social Security number, the Filing Status and the whole dollar amount of the federal tax refund as shown on the Form 1040.

 

If the IRS has not started to process the filed tax return there will not be any information on the IRS website for federal tax refunds.

 

The IRS is taking 6 months and longer to process tax returns.

 

Go to this IRS website for the status of filed tax returns - https://www.irs.gov/newsroom/irs-operations-during-covid-19-mission-critical-functions-continue

 

As of July 1, 2022, we had 11.4 million unprocessed individual tax year 2021 returns. Of these, 1.9 million returns require error correction or other special handling, and 9.5 million are paper returns waiting to be reviewed and processed. This work does not typically require us to correspond with taxpayers but does require special handling by an IRS employee so, in these instances, it is taking the IRS more than 21 days to issue any related refund and in some cases this work could take 90 to 120 days. If a correction is made to any Recovery Rebate Credit, Child Tax Credit, Earned Income Tax Credit or Additional Child Tax Credit claimed on the return, the IRS will send taxpayers an explanation. Taxpayers are encouraged to continue to check Tax Season Refund Frequently Asked Questions.

 

How long you may have to wait: The IRS understands the importance of timely processing of tax returns and refund issuance. We have processed all error free returns received prior to December 2021 and continue to work the returns that need to be manually reviewed due to errors.  We are continuing to reroute tax returns and taxpayer correspondence from locations that are behind to locations where more staff is available, and we are taking other actions to minimize any delays. Tax returns are opened and processed in the order received. As the return is processed, whether it was filed electronically or on paper, it may be delayed because it has a mistake including errors concerning the Recovery Rebate Credit and the Child Tax Credit, is missing information, or there is suspected identity theft or fraud. If we can fix it without contacting you, we will. If we need more information or need you to verify that it was you who sent the tax return, we will write you a letter. The resolution of these issues could take 90 to 120 days depending on how quickly and accurately you respond, and the ability of IRS staff trained and working under social distancing requirements to complete the processing of your return.

 

What you should do: In most instances, no further action is needed but you may check Where’s My Refund? or you can view your account. If you filed electronically and received an acknowledgement, you do not need to take any further action other than promptly responding to any requests for information. If you filed on paper, check Where’s My Refund? If it tells you we have received your return or are processing or reviewing it, we are processing your return, but it may be under review. If you filed before October 2021 and Where’s My Refund? does not have any information, your return has been opened but work on it has not begun. We’re working hard to get through the carryover inventory. Please don’t file a second tax return or contact the IRS about the status of your return.

Why does the irs website say my information doesn’t match when I go to look up my refund I filed over 3 days ago and it says they accepted my return

@jerica20118 @DoninGA - also note the following: 

 

When can I start checking Where’s My Refund? for my refund’s status? (updated July 7, 2022)

  • 24 hours after e-filing a tax year 2021 return
  • 3 or 4 days after e-filing a tax year 2019 or 2020 return
  • If you filed on paper, it could take 6 months or more

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