Why does my state return show an incomplete status? How do I file that? by mail?

[WillK · Accepted solution]

There are usually two main reasons as to why you cannot file your state tax return:

1. Until your federal return has been processed and accepted, your state will show as incomplete. Once the federal return has been accepted your state return will then show as processing and then either accepted or rejected by your state. There is a great FAQ about this, click here: https://ttlc.intuit.com/replies/3302294

2. Your state tax forms may not be finalized yet. Look for your state and see when the forms will be finalized: https://ttlc.intuit.com/replies/3319879

[DoninGA]

Your state return may not have all the forms and schedules included in the return available for filing.  See this TurboTax support FAQ for state forms availability - https://ttlc.intuit.com/questions/1908857-state-forms-availability-table-for-turbotax-individual-per...

Click on Review at the top of the program screen.  In the Review section is a screen that shows the forms and schedules included in your tax return that have not been finalized and the date they will be available.

Once the forms and schedules for your state tax return have been finalized you will need to return to your 2016 online account to complete and e-file the state tax return.  Click on State Taxes at the top of the program screen.  Continue through the state interview to complete the state return.  Click on File at the top of the program screen.  Follow through the File interview until you are in the state section for e-filing the return by clicking on the Transmit Return button.