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Why does my federal refund say 0 on the main menu but where it says accepted it says something else

 
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Why does my federal refund say 0 on the main menu but where it says accepted it says something else

Why does my federal refund say 0 on the main menu but where it says accepted it says something else

 
TerukoL
Intuit Alumni

Why does my federal refund say 0 on the main menu but where it says accepted it says something else

Just to clarify, are you tracking your refund on the IRS website or in your TurboTax account?

 

 

Depending on which TurboTax product that you used to file your taxes, there would be different ways to check the status. 

 

Please click the link, listed below, for the TurboTax FAQ to learn how to check your e-file status and the status of your refund.

https://ttlc.intuit.com/community/return-status/help/how-do-i-check-my-e-file-status/00/25538

 

When checking on the status of your refund at the IRS Where's My Refund (WMR) site, you may get the message: We cannot provide any information about your refund. You must wait at least 24 hours after you get the acknowledgment e-mail that your tax return was received by the IRS.

  • You might receive this message because:
  • Your e-filed return was accepted (received) by the IRS less than 24 hours ago. Wait at least 24 hours after acceptance before using WMR.
  • Your return is still pending.
  • You never e-filed. You can quickly find out if you did by checking your status.
  • If you don't see a status, go through the TurboTax File section again. Be sure to go all the way to the end and select Transmit my returns now.
  • You mailed your return less than 4 weeks ago. Paper-filers should wait four weeks before using WMR.


Please click Why is there no record of my return at Where's My Refund (WMR)? to learn more.

https://ttlc.intuit.com/community/refund-status/help/why-is-there-no-record-of-my-return-at-where-s-...

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