Why didn't I receive my refund for 2016-2017?

[xmasbaby0]

Your refund is not for a combination of 2016-2017.  You must be referring to a 2016 tax return that you filed in 2017.

When you e-file your federal return you will receive two emails from TurboTax.  The first one will say that your return was submitted.  The second email will tell you if your federal return was accepted or rejected.  If you e-filed a state return, there will be a third email to tell you if the state accepted or rejected your state return.

First, check your e-file status to see if your return was accepted: 

https://turbotax.intuit.com/tax-tools/efile-status-lookup/

If the IRS accepted it, what does it say here?  

https://www.irs.gov/refunds

Or does your account say “Ready to Mail?”